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We understand the pain that toothache can cause. Whenever possible, please contact us about your dental emergency during our practice hours. If you need to be seen for an emergency appointment please contact us as early as possible that day. We endeavour to prioritise plan patients and will do our best to see you as soon as we can but in order to do so we must be given as much warning as possible.
In the case of an emergency that is out of hours, please call our emergency dentist in Stourbridge on 01384 376336 and listen to the answer phone message, which will explain what to do. Plan patients have access to 24 hour emergency advice on the mobile number provided when joined to the plan.
We offer same day emergency assessments for our Dental Care Plan patients wherever possible on a working day. Emergency assessments are free of charge. We also have a 24 hour emergency advice line which puts you in touch with practice owner Anthony Dash. If an emergency arises when we are closed e.g weekends/bank holidays then you can visit another local dentist or make use of the accident and policy included in your Dental Care Plan with Hiscox insurance. This accident and emergency insurance covers you worldwide as long as you are a minimum of 25 miles away from Lion Dental Centre.
If you are not on our Dental Care Plan we will still endeavour to see you on the same day for an emergency assessment wherever possible however plan patients will get priority booking. An emergency assessment is £25.00.
At an emergency assessment, the dentist will ascertain the cause of the problem and treatment plan accordingly. X-rays will be taken if needed and antibiotics prescribed if they are needed. Antibiotics are not always the answer though and like GP’s Dentists are been urged to prescribe less antibiotics to prevent antibiotic resistance.